Director EHSS, Green Plains Inc. |
|
3 Questions with
Erica Montefusco of Green Plains Inc.
How do you spot a potential top-notch employee during a job interview?
I focus on more on their ability to hold a conversation than following a script. If they are able to talk, without stumbling, about something they are passionate about, I really don’t care about the topic, I just want to know that they are able to explain something to me. That is an important skill that translates to many aspects of the job. II also like candidates that come to the interview with good questions. I am not interested in the questions you google on-line to ask about the company or future or management styles. Bring your own unique questions, make me remember you, and give us something to chat about further. Avoid the yes/no questions. I want to chat and get to know you, that’s what sells me.
What do you do to retain him or her?
Retention for our EHSS staff is about lots of training, lots of experience early on. You travel, you get to know our philosophy as a company, not just one plant. You encounter lots of new situations. We try to stimulate you, make you think for yourself. We are training you to make good decisions, learn to ask for help. We never criticize or discourage collaboration, we encourage team work. If you need resources, you need to ask, we want to know, we will accommodate them. But the system only works if you ask.
How do you determine what motivates a given employee?
Much of this is determined as part of the hiring process, so we have a pretty good idea of the person we are hiring, and we target certain traits before hiring. However, our on-boarding and training program is very intense. The learning is very hands-on and interactive. Within the first week or two, the communication is quite extensive. This allows us, as Senior Management to evaluate the new hire and figure out their likely strengths and weaknesses. Then we can target the next couple of months of training to those traits. As the employee sees their skills improve, they tend to thrive and are encouraged to become increasingly engaged.
|